Get in Touch with the Crew

Got a question about yer order, our coffees, or need help charting a course to yer next brew? The Golden Skull Crew is here to help. Get in contact today — we pride ourselves on quick replies and making sure every mate sails away happy.

Whether ye be asking about grind types, shipping details, or just want to share a hearty ‘ahoy,’ we’re always glad to hear from fellow coffee lovers. Every message helps us improve the voyage, and we’ll do our best to steer ye right.

Common Questions

Shipping

Every order be roasted and packed fresh to order, matey! On rare occasions, the monster-filled seas may cause a wee delay, but our hearty crew usually has yer treasure on its way in 3–4 business days. After that, it’s up to our trusty second-in-command (the delivery service) to steer it safely to yer shores.

Returns Policy

Being that yer booty be consumables, our crew can’t take ’em back once opened—it’d run afoul o’ the Food Code o’ the Seas (the landlubbers call it the FDA). But if somethin’ arrives spoiled, damaged, or not up to Golden Skull standards, send a raven (or a message) and we’ll make it right faster than a pirate can spot buried treasure.

What's with the whole pirate thing?

Why the pirate theme? Well, someone has to sail the seven coffee seas, hunt for the finest beans, and protect the booty from landlubbers. Arrr, it might as well be us!